Privacy Policy

Privacy Policy


Effective Date: 24/09/2024

At KwickPe, we are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or use our services related to recharge, bill payments, and financial transactions.



1. Information We Collect


1.1 Personal Information

We collect personal information you voluntarily provide to us, such as your name, mobile number, email address, address (if required), and payment details including bank or UPI information.


1.2 Transaction Information

We collect details about your transactions, including the amount, date, time, operator ID, transaction ID, and service used (recharge, bill payment, etc.).


1.3 Technical and Device Information

When you access our platform, we may collect device information such as your IP address, browser type, device ID, operating system, and usage logs for performance and security purposes.



2. How We Use Your Information


  • To process your recharge and bill payment requests securely.
  • To send you transaction confirmations and alerts.
  • To improve and optimize our platform and services.
  • To comply with legal and regulatory obligations.
  • To prevent fraudulent or unauthorized activity.



3. Sharing of Information


We do not sell or rent your personal information. However, we may share your data with:

  • Payment gateways and API providers for service execution.
  • Government authorities, if legally required.
  • Third-party vendors and service partners under confidentiality agreements.



4. Data Security

We use industry-standard encryption and security practices to protect your data. While we strive to secure all information, no electronic storage or transmission is 100% secure. Users are encouraged to keep their login credentials confidential.



5. Your Rights and Choices
  • You may request to access, update, or delete your personal information.
  • You may withdraw consent or opt out of marketing communications.
  • Requests can be made by contacting our support team.



6. Cookies and Tracking

We may use cookies and similar technologies to enhance your browsing experience. You can disable cookies through your browser settings if you prefer not to share browsing data.



7. Data Retention

We retain your information as long as necessary to provide services, comply with legal requirements, resolve disputes, and enforce our policies.



8. Children's Privacy

Our services are not intended for users under the age of 18. We do not knowingly collect information from children. If such data is identified, we will take steps to delete it promptly.



9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and your continued use of our services after updates signifies your acceptance.



10. Contact Us

If you have questions or concerns about our Privacy Policy, please contact us:

  • Email: support@kwickpe.in
  • Phone: +91-7003022090
  • Location: West Bengal, India